Dell International Services India Private Limited
https://www.dell.com
Dell is a Technology driven company with a unique Dell Direct model.
Dell Information Technology department (Dell I/T) plays a key role in
enabling the Dell Direct model by creating, deploying and supporting
global industry-leading I/T assets and services that reliably deliver
the best customer experience and competitive edge. https://www.dell.com
TECHNICAL SUPPORT:
-Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
-Diagnosis & resolving of the hardware problems and troubleshooting..
-Verifies warranty entitlement and determines appropriate action.
-Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
-Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services
CANDIDATE REQUIREMENTS
-Should be open to work in rotational / night shifts in a 24x7 environment.
-Should have excellent communication skills in English.
EDUCATIONAL QUALIFICATIONS:
-Minimum Graduate in any stream. (10+2+3)
-Any Undergraduate with at least 6 months of international call center /18 months of domestic call center / 24 months of any other work experience.
HOW TO APPLY:
Walk in directly to our office between 11.00 am to 3.00 pm (Monday to Friday) with an updated copy of resume and a recent colored passport sized photograph at the below mentioned address:
Dell International Services
Vipul Tech Square, Opposite Central Park, Sector Road
Sector-43, Gurgaon - 122002
Haryana
Contact person: Astha/Shweta
Contact number: 9999407092/9999965633
-Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
-Diagnosis & resolving of the hardware problems and troubleshooting..
-Verifies warranty entitlement and determines appropriate action.
-Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
-Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services
CANDIDATE REQUIREMENTS
-Should be open to work in rotational / night shifts in a 24x7 environment.
-Should have excellent communication skills in English.
EDUCATIONAL QUALIFICATIONS:
-Minimum Graduate in any stream. (10+2+3)
-Any Undergraduate with at least 6 months of international call center /18 months of domestic call center / 24 months of any other work experience.
HOW TO APPLY:
Walk in directly to our office between 11.00 am to 3.00 pm (Monday to Friday) with an updated copy of resume and a recent colored passport sized photograph at the below mentioned address:
Dell International Services
Vipul Tech Square, Opposite Central Park, Sector Road
Sector-43, Gurgaon - 122002
Haryana
Contact person: Astha/Shweta
Contact number: 9999407092/9999965633
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