Walk in at HCL Bserv for UK Voice - Technical Support

HCL is a $6.3 billion leading global technology and IT enterprise comprising two companies listed in India - HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India's original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals. The HCL team consists of over 90,000 professionals of diverse nationalities, who operate from 29 countries including over 500 points of presence in India. HCL has partnerships with several leading Global 1000 firms, including leading IT and Technology firms.


Walk in for Technical Support Experts
 
Company: HCL Technologies Ltd. - Business Services
 
Process: UK Voice-Technical Support process
 
Job Location: Chennai- Thousand Lights- Greams Road
 
Experience: 0 to 2 years- Both Freshers and Experienced candidates are eligible
 
Qualification: Any Graduate (BE/B.Tech / Arts and Science-Any stream) / Under Graduate (2014 Passed outs + candidates having backlogs up to 4 papers) / Diploma holders.

 
Job Description:
 

• Trouble shooting for Broadband related issues
• Setting up wireless connection on Laptops and Desktops.
• Connectivity issues with ops Modem, Routers, Hubs and
• Switches.
• Dealing with network connectivity LAN , WAN and MAN
• Checking the exchange line issues / outages / Fixing appointment with the technician at UK.

 
 
Skill set required:
 
Note 1: Excellent Communication Skills with neutral accent
 
Note 2: Immediate joinees are preferred
 
Note 3: Willing to Work in Night/rotational Shifts
 
Note 4: Basic knowledge about networking concepts for trouble shooting for broadband related issues.
 
 
Other Benefits include :

 

• Doorstep Pick-up and Drop available
• Shifts: Rotational Shift-UK Timings
• 5 days working
• Performance Appraisal - Twice a year
• Opportunity to do MBA while working in HCL
• Career Progression Programs
• Incentive during training period

 
Designation : Technical Support Officer
 
Salary Package : 1.6 lakhs to 2.4 lakhs (Depending upon Graduate / Under Graduate / Years of Experience)
 
Rounds of Interview : 2 (Initial Screening & Voice and Accent round)
 
Date : 14th July 2014,Monday to 18th july 2014 Firday.
Time : 10 : 00 am
 





Venue Details : HCL Technologies - BSERV
Navin's WSS Towers, I Floor,
108/107 Harris Road,
Pudupet,Mount Road,
Chennai 600002.
Near Casino Theatre
 
Contact Person : Madhuri/Sam