MEGA Walk-in Drive AT TECH Mahindra-22nd JULY to 26th JULY 2014

 

 

Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This has helped customers reduce operating costs, generate new revenue streams and gain competitive advantage. Tech Mahindra expanded its IT portfolio in 2009 by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services). Tech Mahindra"s capabilities spread across a broad spectrum, including Business Support Systems (BSS), Operations Support Systems (OSS), Network Design & Engineering, Next Generation Networks, Mobility Solutions, Security consulting and Testing. Tech Mahindra"s solutions portfolio includes Consulting, Application Development & Management, Network Services, Solution Integration, Product Engineering, Infrastructure Managed Services, Remote Infrastructure Management and BSG (comprises BPO, Services and Consulting). With an array of service offerings for TSPs, TEMs and ISVs, Tech Mahindra is a chosen transformation partner for several leading wireline, wireless and broadband operators in Europe, Asia-Pacific and North America. Tech Mahindra has successfully implemented more than 16 Greenfield Operations globally and has over 130 active customer engagements mostly in the Telecom sector. The company has been involved in about 8 transformation programs of incumbent telecom operators. Tech Mahindra has a global footprint through operations in more than 31 countries with 17 sales offices and 15 delivery centers. Assessed at SEI CMMi Level 5, Tech Mahindra's track record for value delivery is supported by over 40,500 professionals who provide a unique blend of culture, domain expertise and in depth technology skill sets. Its development centers are ISO 9001:2008 & BS7799 certified.

 

Job Description

 

MEGA WALK-IN DRIVE AT TECH MAHINDRA - 22nd JULY 14 to 26th JULY 2014(Excluding Sunday)

Tech Mahindra BSG - Hiring for Domestic Telecom Back office process

Position: Associate - Customer Support Domestic Telecom Back Office Process at Tech Mahindra (BSG Division)

Eligibility:
Any Graduate (B.E / B.Tech also can apply)
Excellent written & verbal communication skills in Hindi and English
1 year of experience in handling e-mail correspondence in any industry
Role is to provide e-mail correspondence support to Enterprise Customers along with Close Looping & Service Request Closure as and when required
Work Location is Tech Mahindra, Sharda Centre, Karve Road, Pune

Skill Set:
Relevant Experience in written communication / email processes in any industry
Good comprehension & interpretation skills to understand customer issues / complaints and respond in accordance
Adaptive, ready to learn, contribute and deliver consistently under pressure
Good interpersonal skills, including the ability to deal with people from a wide range of backgrounds, ages and temperament
Excellent skills on MS Word & Excel
Good Typing Speed
Customer Oriented bent of mind with good analytical skills

Mandatory:
Minimum 1 Year of E-Mail Correspondence Experience in any industry


Walk In Dates: 22nd July 14 to 26th July 14
Time: 11:00 am to 4:00 pm.

1)Venue :
Tech Mahindra -
karve nagar, Null stop,
Sharda centre, ground floor.
Room No : 103
Contact Person : Sameer Shaikh

2) Venue :
Tech Mahindra -
Viman Nagar, behind Phoenix Mall
Giga Space,Delta 1, 5th Floor.
Contact Person : Sagar Khatal.


Candidates are required to carry 2 copies of CV along with a Photo Id Proof