ADP Private Ltd. is a 100 % fully owned subsidiary of ADP Inc. (Automatic Data Processing Inc.) and provides Information Technology and I.T. Enabled Services to ADP business divisions worldwide. Established in 1999, ADP Private Ltd. is the largest off-shoring destination of ADP with our 6700 associates providing product development and services support on multiple processes, domains and technologies from its three facilities in Hyderabad and Pune.
Lines of Business
The India operations provide complete range of software development and technical support services as well as solution center services, which involve back-office operations covering both voice and non-voice processes. ADP Private Limited (ADP India) operations can be classified into four areas:
* Product Development (R&D)
* Solution Center Services (BPO)
* Remote Infrastructure Management (RIM)
* Global Security Organization (GSO)
Product Development
The Product Development team develops the technologies that form the foundation for ADP"s products and services. They also create the most advanced delivery and deployment of innovative business solutions for our clients. At ADP Private Limited (ADP India), the product development team drives the innovation of our products and services with their unique blend of strong technical skills and business acumen. Their work is crucial to our success to be our client"s global strategic partner for their growing portfolio of workforce solutions.
In order to serve ADP"s client base, our products use and deploy technologies that include:
Web Technologies | Client Server Technologies | Mainframe Technologies | Communication Technologies | Enterprise Technologies
Solution Center Services (BPO)
The Solution Center Services team focuses on ownership, administration, and management of business processes for clients. These services are based on measurable performance metrics that are effectively leveraged on our in-depth understanding of business domains as well as strong computing infrastructure. Our services cover diverse sets of domains such as payroll processing, benefits administration, tax and financial services, and pre-employment services.
The service delivery can be broadly classified as:
* Non-Voice Processes: Transaction Processing, Analytics, Data Conversion, Implementation Support etc.
* Voice Processes: Participant Customer Calls and Client Technical Support; Tier 1 & 2 services
Remote Infrastructure Management (RIM)
ADP Private Limited (ADP India) provides Remote Infrastructure Management services to ADP"s business units worldwide. RIM is the latest offshore model in which the IT requirements of an organization - in particular the support functions of infrastructure management and maintenance - are dealt remotely. ADP deploys sophisticated management tools and standardized frameworks for service delivery, end-to-end management, and support of IT infrastructure at remote locations.
Global Security Organization (GSO)
ADP Private Limited (ADP India) through the Global Security Organization provides data security, compliance with industry and government regulations, and maintenance of the integrity, confidentiality and availability of data and operations for ADP, its suppliers, business partners and clients.
About ADP Inc.
Automatic Data Processing, Inc. (NASDAQ: ADP), with about $10 billion in revenues and approximately 570,000 clients, is one of the world's largest providers of business outsourcing solutions. Leveraging over 60 years of experience, ADP offers a wide range of human resource, payroll, tax and benefits administration solutions from a single source. ADP's easy-to-use solutions for employers provide superior value to companies of all types and sizes. ADP is also a leading provider of integrated computing solutions to auto, truck, motorcycle, marine, recreational vehicle, and heavy equipment dealers throughout the world.
Job Description
Crystal Heldesk: BPO (Voice)
Laterals:
1 to 5 years of experience in Technical support
Proficient in MS Office applications
Analytical and problem solving skills
Basic SQL language knowledge
Open to work in Night Shifts
Qualification: B.Com (Computers), BSC (Computers) & MSC (Computers)
The following candidates Need not apply:
Candidates with less than 1 year in their current organization are not eligible and not to be considered.
B.E / B. Tech / MCA / MBA / MS candidates are also not eligible to apply for the above requirement.
Candidates who does not have computer science specialization need not apply
Candidates who have applied in the last 3 months
Desired Profile
Dates: 12th July , 14 (Saturday)
Time: 10:30 AM to 01:30 PM
Contact Person: Deepa Kulkarni / Atish Tiwari / Priyanka Jellapuram
Venue:
ADP Private Limited
6-3-1091/C/1, Fortune 9,
Diagonally Opp: Yashoda Hospital,
Raj Bhavan Road,
Somajiguda, Hyderabad 082.
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