IndusInd Bank
IndusInd Bank Ltd. is a Customer-focused, technology-based, ISO
9001:2000 certified new generation private sector Bank with ambitious
growth plan is looking for the following position.
Location :-Bangalore
Time :-10 AM to 4 PM
Address:-
IndusInd Bank Ltd.
Sri Ganesh Tower
No.-124,3rd Main
Between 10-11 cross,Margosa Road
Bangalore-560003
Contact Person- Manjunath MB-Branch Manager-9886029010
Job Description: Customer Service Executive
Education:
Graduate / MBA
Mandatory AMFI Certification.
Experience :
Minimum 2- 3 years in Customer Service
Key Skills:
Responsible for branch sales
Servicing walk-in-customers and handling client queries on various products and services within the timelines.
Grade : As per Branch Category
Key Role & Responsibilities:
- Resolve all client queries or requests for products and services within the given timelines.
- Seek out ways to increase client satisfaction.
- Identify opportunity for cross-sell of new products (CASA, FD, Insurance & Investments) and services to existing customers. Generate referrals from existing customers. Perform outbound tele-calling to allocated portfolio if required to meet sales targets.
- Participate in branch sales campaigns.
- Direct clients to appropriate staff person for specialized services. Eg Trade/Fx, Home Loans etc
Reports to : MCSOP / Branch Manager
Contact Details
Recruiter Name:Manjunath MB
Contact Company:IndusInd Bank
Telephone:9886029010
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