Walk in for UK Voice - Tech Support - HCL Bserv

HCL is a $6.3 billion leading global technology and IT enterprise comprising two companies listed in India - HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India's original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals. The HCL team consists of over 90,000 professionals of diverse nationalities, who operate from 29 countries including over 500 points of presence in India. HCL has partnerships with several leading Global 1000 firms, including leading IT and Technology firms. For more information, please visit www.hcl.com
 

Walk-in Details     Date-20th September, Starting Time: 10 AM
 

Job Description    
Walk in for Technical Support Experts

Company: HCL Technologies Ltd. - Business Services

Process: UK Voice -Technical Support Process

Job Location: Chennai - Thousand Lights - Greams Road

Experience: 0 to 2 years - Both Freshers and Experienced candidates are eligible

Qualification: Any Graduate (BE/B.Tech / Arts and Science-Any stream) / Under Graduate (2014 Passed outs + candidates having backlogs up to 4 papers) / Diploma holders.


Job Description:

Trouble shooting for Broadband related issues
Setting up wireless connection on Laptops and Desktops.
Connectivity issues with ops Modem, Routers, Hubs and Switches.
Dealing with network connectivity LAN , WAN and MAN
Checking the exchange line issues / outages / Fixing appointment with the technician at UK.

Skill set required:

Note 1: Excellent Communication Skills with neutral accent

Note 2: Immediate joinees are preferred

Note 3: Willing to Work in Night/rotational Shifts

Note 4: Basic knowledge about networking concepts for trouble shooting for broadband related issues.

Other Benefits include :

Doorstep Pick-up and Drop available
Shifts: Rotational Shift-UK Timings
5 days working
Performance Appraisal - Twice a year
Opportunity to do MBA while working in HCL
Career Progression Programs
Incentive during training period

Designation : Technical Support Officer

Salary Package : 1.6 lakhs to 2.4 lakhs (Depending upon Graduate / Under Graduate / Years of Experience)

Rounds of Interview: 3  (Initial Screening & Voice and Accent round)

Date: 20th Sept, 2014

Time: 10 AM - 1 PM

Venue : Apollo Engineering College

Chettipedu, Poonamallee, Kuthambakkam, Thiruvallur District, Tamil Nadu-600124

Contact Person: Rahul

PLEASE CARRY YOUR ORIGINAL DOCUMENTS ALONG WITH 2 SETS OF PHOTOCOPIES WHEN YOU WALKIN.